COVID-19: Funeral Arrangements

Masks are required while inside the funeral home or venue.

What can our family do for you and your family during this time of distancing, as we still lose our loved ones?

Please know we are still here for you.

We will abide by the Government of Alberta guidelines and follow their recommendations.

We need to keep our distance, which is so hard, as our interaction with each of our families is so much about caring and being near you, so you can feel our genuine support.

Where to start, as this is an ongoing, changing circumstance?

if your family wants to have a service, let's start with what the government says we are allowed:

  • You can have a funeral / celebration of life (seated) for only 20 people. Your funeral home staff and officiants are not included in the maximum 20.
  • We must keep physical distancing in place, unless you live under the same roof in which case you can be near each other.

How can we honour your loved one’s life and give your family closure?

We can host a service for your loved one, attended by 20 people. It can be hosted at the funeral home and/or at the gravesite. It can be videoed for family who cannot attend and then a USB will be made for you to share.

Everyone will be spaced out accordingly, especially if the family members or friends have traveled or you do not live under the same roof. Absolutely NO HUGGING or hand shakes.

Our staff will be masked and gloved, keeping us all safer.

How to can you make the arrangements for your loved one?

If you know your loved one is passing, please don’t hesitate to give us a call at (403) 887-2151. We will go over a plan of how to proceed.

  • In the hospital: if it is a sudden passing they will give you instructions. You can call the funeral home or request them to contact us.
  • In the nursing home: we will be contacted and we will follow their protocol.
  • In your residence: we will ask if COVID has been checked for or if anyone else in the house has been ill or traveled. Even if the answer to the questions are yes and no, we will still likely wear a mask and hand sanitize for your safety and ours.

Depending on COVID-19 situation in our area, we might give you a folder with all the paperwork to be filled out in your home and returned to us, instead of coming in to the funeral home.

If it is possible to meet at the funeral home, we ask that only one or two family members come, and to call before coming so we can make sure that we have sanitized between visits.

Our family is committed to caring for your family regardless of race or religion. We provide attentive, compassionate service from the first phone call until long after the funeral is over.

We will help you plan a service, assist you with the many choices and provide support for you and your loved ones in your time of grief. We know every family is unique, and we strive to help you make each service a personal tribute.

Visit our Rocky Mountain House Funeral Home website.

Sylvan Lake Funeral Home is owned and operated by Flinn Funeral Services Ltd

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Funeral Home Website, Sylvan Lake: Jensii